Frequently asked questions
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Is the free trial really free?
Absolutely free - no credit card required. Just sign up and you'll get access to our platform and the first few chapters of the content, no strings attached. Other programs require you to pay blindly before seeing what you're buying, and that's not cool. We're confident that our product speaks for itself.
What are the system or browser requirements?
Achievable works on all major browsers. Adobe Flash is not required.
Can I use Achievable on my smartphone or tablet?
We've built Achievable to be mobile-first, and about half of all our studying is done on-the-go. Spending five minutes here-and-there on your commute, during lunch, in-bed, etc. really adds up as you're studying, and we want to help you make the best use of your time. There's no need to download an app - just browse to https://achievable.me on your device and sign in normally. All your progress is synced up so you'll always pick up where you left off.
What if I have questions that are not answered by your test material?
Our content is written by experienced subject matter experts, follows the test outline(s) provided by FINRA, and we take care to ensure everything is covered. If you feel we can go into more detail in a particular area or if there's a more clear way to present the content, we're always open to feedback - just let us know.
How does the guaranteed pass refund work?
As you study on Achievable, we use learning science to create a model of your memory. This allows us to create very accurate estimates of what you know and how you'll score on the exam, before you take it. It's still up to you to decide when you feel ready, and sometimes we haven't prepared as much as we wish we could have. Regardless, if you've studied with us but didn't pass, we'll honor the refund, no questions asked. All you need to do is send us a picture of your exam scores along with a valid state ID, and once we've verified the documents, we'll issue the refund.
How do I claim a refund for another reason?
We know that life can get in the way, so any other refunds will be awarded on a case-by-case basis. We do our best to be accommodating, so if something comes up, just reach out to us.
How long do I have access to the site and materials?
Achievable premium licenses are valid for one year. Study schedules differ by person, but rarely last more than a few months.
Can I share my account with a friend?
We strongly recommend that you keep your account to yourself. Since the Achievable method and learning algorithms are based on your personal data and study habits, the effectiveness of the site will be greatly decreased if an account is shared.
Do you have a referral program?
Yes, we offer incentives for individual referrals as well as for affiliates with more volume. Please contact us for details.